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Refund Policy

Last Updated: June 2026

At PrimeEdge, we are dedicated to providing high-quality digital resources designed to support structured thinking, strategic planning, and personal growth.

Due to the digital nature of our products, all purchases are considered final. Once a product has been delivered and made available for download, we are unable to offer returns, exchanges, or refunds.

Digital Products

All products sold through PrimeEdge are delivered electronically and may include guides, templates, worksheets, planners, checklists, and other downloadable resources.

Because these products are accessible immediately after purchase, they cannot be returned in the same manner as physical goods.

Refund Exceptions

Refund requests may be considered under the following circumstances:

  • You were charged more than once for the same purchase.

  • Your order was not delivered due to a verified technical issue.

  • The downloaded file is corrupted or cannot be accessed.

  • You received a product that is significantly different from its description.

In such cases, please contact us within 7 days of purchase so we can review and resolve the issue.

Customer Support

We are committed to providing a positive customer experience. If you encounter any technical difficulties accessing your purchase, our support team will work with you to resolve the issue as quickly as possible.

Contact Information

For any questions regarding this Refund Policy or your order, please contact us at:

support@primeedge.store

By completing a purchase on PrimeEdge, you acknowledge and agree to the terms outlined in this Refund Policy.